Terms of Service

1.1. We are VPALGO s.r.o., ID No. 19615574, with our registered seat at Moravské Prusy 141, 682 01 Prusy-Boškůvky, the Czech Republic, recorded under file No. C 135361/KSBR at the Regional Court in Brno (the “Supplier” or “we” or “us”) and we operate the software product DataLoam, accessible as a Visual Studio Code extension and via the website at www.dataloam.io (the “Website”).

1.2. Terms of Service. These Terms of Service (the “Terms”) published by us govern the use of and access to the Supplier’s services via using the Website, any available functionalities, services, applications, software, features and products that are accessible through our Website and the Extension (the “Services”) by you, a user and customer (the “Customer” or “you”) and they form an agreement on provision of the Services between you as the Customer and us (the “Agreement”).

1.3. If you do not accept any part of the Terms, then you may not use the Services and the Website. These Terms govern our mutual rights and obligations arising in connection with or under the Agreement. These Terms are an integral part of the Agreement. By using the Website, the Extension, purchasing, accessing, or using the Services you agree to these Terms and to the other policies we post and that you have read and understood the terms of the Agreement. If you do not agree with all of the terms of the Agreement, then you are expressly prohibited from using the Services and you must discontinue the use immediately.

1.4. Important information. We would like to highlight some of the rights or obligations arising from the Terms which we consider as good to highlight:

• The Terms and our mutual relationship is governed by Czech law even if it contains international (foreign) aspects. However, this provision does not affect any local applicable consumer rights.
• Please note that if you provide us with wrong or incomplete data or information when registering the Account on the Website, we are not liable for any harm or damage which may be caused by that.
• Please note that we are entitled, at our sole discretion, to temporarily or completely disable the use of the Account if you breach your obligations under the Agreement or in connection with the use of the Website, or you violate the applicable laws and generally binding legal regulations, depending on the severity of such a violation.
• The materials, content and data contained in the Website and the Extension are protected by applicable copyright and trademark law.
• We may amend these Terms as described in Section 16. We will notify you of any material changes in advance by email and/or in-app notification. If you do not agree with the amended Terms, you may terminate the Agreement before they take effect; if you do not, the amended Terms will be considered accepted. Changes do not affect rights and obligations that arose while the previous version was in force.

1.5. Privacy Policy. For information about our personal data protection practices, please see our Privacy Policy available at www.dataloam.io/privacy-policy. We can collect and use your information in accordance with those policies.

1.6. Contact details. If you need to contact us, you can do so via the following contact details:

VPALGO s.r.o., Moravské Prusy 141, 682 01 Prusy-Boškůvky, Czech Republic
support@dataloam.io

2.1. The following definitions and rules of interpretation apply to these Terms:

• 2.1.1. “Account” means a user account created via the Website or through the Extension by the Customer or its Authorised Users.
• 2.1.2. “Authorised Users” means those employees and independent contractors of the Customer who are authorised by the Customer to use the Software under this Agreement and/or Customer itself, in case it is a natural person.
• 2.1.3. “Civil Code” means Act No 89/2012, the Civil Code, as amended.
• 2.1.4. “Customer Data” means any data which is uploaded, transmitted, or otherwise submitted to the Software directly by the Customer, its Authorised Users, or by the Supplier on the Customer’s behalf, including database metadata, queries, and any data submitted into the Software indirectly via any third party application or service.
• 2.1.5. “Site” means the public-facing pages of the Website, including marketing and informational pages.
• 2.1.6. “Platform” means the authenticated web application through which the Customer manages their Account, subscription, billing, and settings.
• 2.1.7. “Extension” means the DataLoam Visual Studio Code extension, a proprietary software client distributed via the Visual Studio Code Marketplace.
• 2.1.8. “Fees” means the fees payable in consideration of the provision of the Services.
• 2.1.9. “Force Majeure Event” means causes beyond its reasonable control that directly or indirectly delay or prevent timely performance, such as fire, war, extensive military mobilization, insurrection, requisition, seizure, embargo, hacker attacks, restrictions in the use of power and defects or delays in deliveries by sub-contractors caused by any such circumstances.
• 2.1.10. “Generated Content” means any output produced by the Software in response to Customer’s use of AI-powered features, including but not limited to database queries, code suggestions, and analytical insights.
• 2.1.11. “Intellectual Property Rights” means patents, rights to inventions, copyright and neighbouring and related rights, trade marks, goodwill and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world.
• 2.1.12. “Parties” means the Supplier and the Customer.
• 2.1.13. “Payment Method” means a current, valid, accepted method of payment, as may be updated from time to time by Supplier, and which may include payment via a third party payment processor.
• 2.1.14. “Period” means the subscription period corresponding to the Customer’s chosen billing cycle (monthly or annual), which shall commence on the date of subscription.
• 2.1.15. “Software” means the DataLoam product, comprising the Extension, the web platform accessible on the Website, and all related server-side components, which enables users to connect to databases, explore and manage database structures, and utilise AI-powered features through an integrated interface.
• 2.1.16. “Subscription Tiers” means distinct levels of Services offered by Supplier, as described at www.dataloam.io/pricing, structured to provide varying degrees of access, features, and benefits to Customer.
• 2.1.17. “Virus” means any thing or device (including any software, code, file or programme) which may prevent, impair or otherwise adversely affect the operation of any computer software, hardware, network, data, or the user experience, including worms, Trojan horses, viruses and other similar things or devices.

2.2. For the purposes of these Terms, and unless explicitly stated otherwise or unless the context requires otherwise:

• 2.2.1. The terms defined in these Terms have the meaning assigned to them herein, and include the plural as well as the singular; the use of gender always includes the respective other gender;
• 2.2.2. References to clauses are to the clauses of these Terms;
• 2.2.3. A reference to writing or written includes e-mail;
• 2.2.4. Any words following the terms including, include, in particular, for example or any similar expression shall be construed as illustrative and shall not limit the sense of the words preceding those terms.

Extension License

3.1. The Extension is proprietary software. Subject to compliance with these Terms, the Supplier grants the Customer a non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use the Extension for its intended purpose within the Visual Studio Code environment. The Visual Studio Code Marketplace terms apply in addition to these Terms with respect to the Extension’s distribution.

3.2. The Extension provides basic database client functionality that operates independently, without a paid subscription. AI-powered features require a connection to the Supplier’s servers and are subject to usage limits: a free tier provides limited AI usage, while continued or higher-volume usage requires a paid Subscription Tier.

General Access

3.3. Under the Agreement, the Supplier undertakes to provide the Customer with the Services to the extent permitted by the functionalities of the chosen Subscription Tier. The Supplier will allow the Customer to use the Software, manage the Account and access other services that the Software makes available.

3.4. When the Customer creates the Account, they must provide the Supplier with accurate information, in good faith, and agree to keep their information updated if it changes.

3.5. Subject to Customer’s payment of the Fees (unless stated otherwise) and compliance with the terms and conditions of this Agreement, the Supplier hereby grants to the Customer a non-exclusive, non-transferable, non-sublicensable right to permit the Authorised Users to use the Software in the extent of the chosen Subscription Tier during the Period.

3.6. The Customer shall not, and shall not attempt to, copy, modify, duplicate, create derivative works from, frame, mirror, republish, download, display, transmit, or distribute all or any portion of the Software in any form or media or by any means, or attempt to reverse compile, disassemble, reverse engineer or otherwise reduce to human-perceivable form all or any part of the Software (including its object code and source code).

3.7. The Customer shall use all reasonable endeavours to prevent any unauthorised access to, or use of, the Account and the Software and, in the event of any such unauthorised access or use, promptly notify the Supplier.

3.8. The Customer shall not, and shall not attempt to, and shall ensure that the Authorised Users shall not and shall not attempt to:

• 3.8.1. Use the Software in a manner inconsistent with any applicable laws or regulations;
• 3.8.2. Access, store, distribute, or transmit any Viruses or any material during their use of the Software that is unlawful, harmful, infringing, offensive, discriminatory, or facilitates illegal activity;
• 3.8.3. Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services;
• 3.8.4. Attempt to bypass any measures of the Services designed to prevent or restrict access to the Software, or any portion of the Software, including usage limits, credit restrictions, or authentication mechanisms;
• 3.8.5. Access all or any part of the Software in order to build a product or service which competes with the Software;
• 3.8.6. Make the Software available to any third party except to Authorised Users;
• 3.8.7. Abuse, exploit, or attempt to manipulate the AI-powered features through prompt injection, extraction attacks, or any technique designed to circumvent the Software’s intended behavior;
• 3.8.8. Generate excessive or automated requests to the AI-powered features beyond reasonable human use;
• 3.8.9. Attempt to obtain, or assist any third party in obtaining, access to the Software, other than as provided under this Section 3.

3.9. The Customer acknowledges that the Website, the Software or the Account do not need to be available around the clock, especially with regard to the necessary maintenance of hardware and software equipment, or the necessary maintenance of hardware and software equipment of third parties, due to Force Majeure Event, third party action or power or connectivity failure. The Customer will be notified of any planned outages, if possible, through the Website or the Account.

AI-Powered Features and Third-Party Services

3.10. The Software utilises AI technology provided by third-party AI model providers to generate the Generated Content. The Services may integrate or rely on third-party services, APIs, and content providers. By using the Services, the Customer agrees to comply with the terms and policies of any applicable third-party providers. The Supplier does not control and is not responsible for third-party services or their terms. A current list of third-party service providers is maintained at www.dataloam.io/sub-processors.

3.11. Customer Data used by AI-powered features. The ordinary operation of the AI-powered features is designed to use database metadata, user prompts, query text, and other user-approved context, rather than actual database row contents. Actual database rows, values, or query results are not intentionally transmitted to third-party AI model providers unless the Customer or an Authorised User expressly provides them, selects them as context, or approves an operation that retrieves or includes them.

Some AI-powered workflows may propose or request the execution of database queries. Such queries are executed only after approval by the Customer or an Authorised User. The Customer controls which databases are connected, which operations are approved, and what information is included in the AI context.

3.12. Generated Content is provided as suggestions only and is not guaranteed to be correct, complete, or safe to execute. The Customer bears full responsibility for reviewing, understanding, and testing any Generated Content before use. The Supplier is not liable for any data loss, corruption, downtime, or other damage resulting from the use of Generated Content.

3.13. The availability of AI-powered features depends on third-party services. The Supplier does not guarantee uninterrupted access to these features and is not liable for outages or degraded performance caused by third-party service providers.

The Supplier is not responsible for the acts or omissions of third-party providers or for the accuracy, quality, or reliability of any output they produce, and the availability of a third-party provider through the Software does not imply any affiliation with or endorsement of that provider.

4.1. The Supplier may, in its sole discretion, suspend or terminate the access to or use of the Software by the Customer and any or all of the Authorised Users if the Supplier determines or suspects that use of the Software:

• 4.1.1. Is in breach of the Agreement;
• 4.1.2. Is adversely impacting or may adversely impact the Software or any service provided by the Supplier to a third party;
• 4.1.3. Poses a security risk;
• 4.1.4. Is required to be restricted in order to comply with applicable legal or regulatory obligations;

Unless immediate action is required due to legal or regulatory obligations or repeated breaches, the Supplier shall provide the Customer with at least 30 days’ prior notice on a durable medium, including a clear statement of reasons for the suspension or termination. In cases where such notice is not possible, the Supplier shall make reasonable efforts to notify the Customer promptly. Access will only be restored once the Supplier reasonably determines that the suspension events have been adequately resolved.

4.2. In the event the Supplier suspends or terminates access to or usage of the Software under 4.1, any Fees already paid shall not be subject to refund.

5.1. The Customer shall comply with all applicable laws and regulations in the exercise of its rights and the performance of its obligations under the Agreement.

5.2. The Customer shall be responsible for setting the Account and the access rights for each of its Authorised Users and shall ensure that all Authorised Users’ use of the Software is strictly in accordance with the Agreement.

5.3. The Customer shall be responsible for any Authorised User’s breach of the Agreement.

5.4. The Customer shall cooperate with the Supplier in all aspects concerning the Agreement. This includes providing the Supplier with all necessary access to information and Customer Data required for the Supplier to fulfil its obligations under the Agreement.

5.5. Nothing in these Terms limits any consumer rights that cannot be waived under applicable law.

6.1. Subject to the payment of the Fees when due (unless agreed otherwise), the Supplier shall provide the Services to the Customer on and subject to the terms and conditions of the Agreement.

6.2. Notwithstanding Section 6.1, the Customer acknowledges that the Software may evolve over time and that functionality may be added or removed from time to time by the Supplier.

6.3. The Supplier does not guarantee that the Customer’s use of the Software will be continuous or free of errors, nor does it assure that the Software and/or the information or outcomes acquired by the Customer through its use of the Software will fulfil the Customer’s needs. The Supplier shall not be liable for any delays, delivery failures, or any other loss or damage arising from the transmission of Customer Data over communication networks and facilities, including the internet. The Customer acknowledges that the Software may be subject to constraints, delays, and other issues inherent in the use of such communication facilities.

6.4. The Supplier hereby undertakes to protect all the Customer Data as confidential and to not disclose the Customer Data in public.

6.5. Nothing in the Agreement shall prevent Supplier from entering into similar agreements with third parties, or from independently developing, using, selling, or licensing documentation, products and/or services which are similar to those provided under the Agreement.

7.1. Fees for the Services are billed on a subscription basis. The Customer shall be billed the Fees for the Period in advance on a recurring and periodic basis corresponding to the Period.

7.2. The Fees for the Subscription Tiers are stated at www.dataloam.io/pricing and are subject to change from time to time.

7.3. AI usage. Paid Subscription Tiers include access to AI-powered features for ordinary, good-faith use of the Software by an individual Authorised User. We aim to provide generous access to these features, but AI-powered features are subject to fair-use rules, technical limits, third-party provider availability, and any usage allowances described on the Website, the Platform, or the pricing page.

7.4. Fair use. To ensure reliable service for all users, the Supplier may apply reasonable usage controls, including rate limits, throttling, request limits, concurrency limits, temporary pauses, or feature restrictions. These controls may be applied where usage is automated, excessive, abusive, materially above normal individual use, or otherwise inconsistent with the intended use of the Software.

7.5. Unless otherwise stipulated, the Period shall automatically renew for an equivalent duration at the Fees applicable at the time of renewal, unless terminated prior to renewal. The Supplier reserves the right to revise the applicable Fees, provided such revision is notified to the Customer at least 30 days prior to renewal.

7.6. The Customer may cancel its subscription at any time via the Platform. Access to paid features terminates upon expiry of the Period for which Fees have been paid. Any Fees paid under the Agreement shall not be subject to refund.

7.7. Payments for the Services are processed by a third-party payment provider acting as our Merchant of Record (the “MoR”). The MoR is the seller and merchant of record for the transaction, issues the invoice or receipt to the Customer, and is solely responsible for determining, collecting, and remitting any applicable value added tax or other sales taxes. Applicable taxes, where charged, are shown at checkout. The Customer may be required to accept the MoR’s terms in order to complete a purchase. The current MoR is identified on our sub-processors page at www.dataloam.io/sub-processors.

7.8. To use the paid Services, the Customer must provide, through the MoR, at least one valid Payment Method which the Customer authorises to be charged in accordance with the Agreement. Access to paid features may be refused if any payment is not successfully settled due to expiration, insufficient funds, or otherwise. The Supplier does not store credit card numbers or payment card details.

7.9. If the Supplier has not received payment of the Fees by the due date, and without prejudice to any other rights and remedies of the Supplier, the Supplier is entitled to:

• 7.9.1. Disable the Customer’s and all Authorised Users’ access to all or part of the Software until the Fees concerned are paid in full; and/or
• 7.9.2. Charge the Customer statutory default interest on any overdue amounts.

7.10. Questions or disputes concerning a payment, invoice, refund, or chargeback are handled by or through the MoR as the seller of record for the transaction. Questions or disputes concerning the provision, quality, or availability of the Services are handled by the Supplier. Nothing in this clause affects the Customer’s mandatory statutory rights, including any consumer rights that cannot be waived under applicable law.

8.1. Customer Data. The Customer shall own all right, title and interest in and to all the Customer Data and shall have sole responsibility for the legality, reliability, integrity, accuracy, and quality of the Customer Data.

8.2. Customer representation. The Customer warrants and represents that it has the authority, including all necessary rights, licences, and permissions, to use and to permit the Supplier to process the Customer Data in accordance with this Agreement.

8.3. Licence to the Customer Data. The Customer hereby grants to the Supplier a worldwide, non-exclusive, royalty-free licence during the Period to use the Customer Data solely for the purpose of providing the Services.

8.4. The Customer acknowledges that the Supplier may store and process the content of queries and prompts submitted through the AI-powered features for the purpose of improving the Services, including improving response quality, debugging, and analytics. Stored data is retained for a period specified in the Privacy Policy and is processed in accordance with the Privacy Policy.

8.5. Information regarding the processing of Customer Data where it involves personal data is set out in the Privacy Policy.

8.6. Customer responsibility. The Customer is responsible for all data or content provided through the Software and while using the Services. The Customer understands and acknowledges that they have full responsibility for such data and content, including their legality, reliability, accuracy, and appropriateness.

9.1. The Supplier may track and analyse the Customer’s and its Authorised Users’ use of the Software for the purposes of security, to ensure the Customer’s compliance with the Agreement, and to help the Supplier improve the Services.

9.2. The Extension may collect telemetry data, such as feature usage statistics, error reports, and environment information, to help the Supplier improve the Software. The collection of telemetry data is subject to the Customer’s opt-in consent and may be disabled at any time through the Extension settings.

10.1. To the extent permitted by law, the Customer agrees and undertakes to defend, indemnify, and hold the Supplier harmless, including its subsidiaries, affiliates, and all of its respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of:

• 10.1.1. Use of the Services;
• 10.1.2. Breach of the Agreement;

Notwithstanding the foregoing, the Supplier reserves the right at Customer’s expense to assume the exclusive defence and control of any matter for which the Customer is required to indemnify the Supplier, and the Customer agrees to cooperate, at its own expense, with Supplier’s defence of such claims. The Supplier will use reasonable efforts to notify the Customer of any such claim upon becoming aware of it.

11.1. Neither Party is responsible for failing to fulfil its obligations (other than its payment obligations) under this Agreement due to Force Majeure Event. Any dates or times by which each Party is required to render performance under this Agreement shall be postponed automatically to the extent that the Party is delayed or prevented from meeting them by a Force Majeure Event. If the Force Majeure Event prevents, hinders, or delays the affected Party’s performance of its obligations for a continuous period of more than 30 days, the affected Party may terminate this Agreement by giving 30 days’ written notice to the other Party.

12.1. The Customer acknowledges that the Website, the Extension and the Software and any information provided by or on behalf of the Supplier are provided to the Customer on an “as is” basis and without warranty of any kind. Any warranty of merchantability, fitness for a particular purpose, non-infringement, and any other warranty is excluded to the greatest extent permitted by law. The Supplier is not responsible for technical outages in our systems or third-party systems. The disclaimers of warranty under this clause also apply to the Supplier’s subsidiaries, affiliates and third-party service providers.

12.2. The Software features may rely on automated systems or AI. Outputs are provided for convenience and should not be considered professional advice.

12.3. Except as expressly and specifically provided in the Agreement, the Customer assumes sole responsibility for any information or results obtained by Authorised Users from use of the Software, and for conclusions drawn from such use. The Supplier shall have no liability for any damage caused by errors or omissions in any information or data, or any actions taken by the Supplier at the Customer’s direction. This includes no liability for any unauthorized access, leaks, or breaches in conjunction with the Software and third-party software.

12.4. The Customer acknowledges and agrees that the Supplier shall not be responsible for any loss of Customer Data. The Supplier recommends backing up the Customer Data regularly.

12.5. Notwithstanding other sections of the Agreement, to the extent permitted by law, the Supplier shall not be liable for any consequential, indirect, special, incidental, punitive or exemplary damages, whether foreseeable or unforeseeable, including loss of profit, loss of business, loss of goodwill, loss of or corruption of data, loss caused or contributed to by any agent or representative of the Customer, loss caused as a result of the Software being unavailable as a result of planned downtime, loss arising from any failure of the Customer’s infrastructure and/or utilities, loss caused as a result of the Software being unavailable due to a Force Majeure Event, or loss caused by the failure or delay of any third party application or service or network.

12.6. Subject to the other provisions of this Section 13, the Supplier’s entire, aggregate liability to the Customer for breach of statutory duty or otherwise arising out of or relating to the Agreement shall be limited to the total Fees paid by the Customer during the twelve months immediately preceding the date on which the claim arose.

12.7. Nothing in these Terms excludes or limits liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; (c) any liability that cannot be excluded or limited under applicable mandatory law.

13.1. All Intellectual Property Rights in and to the Software belong to and remain vested in the Supplier. This includes the DataLoam name, brand, logos, and domains; the Software’s architecture, features, algorithms, and user interface; and all website content, documentation, and marketing materials.

13.2. These elements listed in Section 14.1 are protected by copyright, trademark, patent laws, and other Intellectual Property Rights.

13.3. Except for the licence granted to the Customer under the Agreement, nothing in this Agreement grants to the Customer any rights to or in any Intellectual Property Rights in the Software. The Supplier makes no representation or warranty as to the validity or enforceability of the Intellectual Property Rights in the Software.

13.4. In case any of the Customer’s or any Authorised User’s use of the Software results in any modifications, adaptations, developments, or any derivative works of or to the Software, any and all Intellectual Property Rights in and to such improvements shall immediately vest in and be owned by the Supplier.

13.5. For avoidance of doubt, the Customer retains all rights to its own Customer Data, including database content, schema, and queries authored by the Customer.

The Supplier applies appropriate technical and organisational security measures to protect data relating to the Services. Details of how personal data is processed are set out in the Privacy Policy.

15.1. The Customer acknowledges that the Supplier may modify these Terms in order to reflect improvements to the Services, changes in applicable law, or adjustments to the Supplier’s business policies. The Supplier shall notify the Customer of any such changes at least 15 days in advance, in a clear and understandable manner, using a durable medium such as email or an in-app notification. The modified Terms shall take effect on the first day of the following calendar month, unless a later effective date is specified in the notice.

15.2. If the Customer does not agree to the proposed changes, the Customer has the right to terminate the Agreement before the changes take effect.

16.1. The Parties’ mutual communication, in particular any notices or communications required under the Agreement shall be made in the English language and shall be delivered to the Parties to the addresses by e-mail.

16.2. For user support, feedback, or general legal inquiries concerning the Services, please utilise the following contact details:

E-mail: support@dataloam.io

17.1. These Terms and the Agreement are governed by Czech law, in particular by the Civil Code.

17.2. The Parties undertake to make every effort to amicably settle all disputes arising out of the Agreement or in connection with it.

17.3. In case the Parties fail to resolve any dispute amicably, all disputes arising from the Agreement, or relating to it, shall be referred to the civil court having jurisdiction in the place where the Supplier has its registered office.

17.4. Consumer rights

17.5. If the Customer is also a consumer, i.e., concludes the Agreement with the Supplier outside their business, according to the Czech Act No. 634/1992 Sb., the Consumer Protection Act, the Customer as a consumer has the right to an alternative dispute resolution of a consumer dispute arising from the Agreement. In such a case, the Customer may contact the Czech Trade Inspection Authority (Central Inspectorate — ADR Department, Štěpánská 44, 110 00 Prague 1, Czech Republic, e-mail: adr@coi.cz, website: www.adr.coi.cz).

17.6. The alternative dispute resolution of a consumer dispute is always initiated only at consumer’s request, in the event that a consumer has not been able to resolve the dispute with the Supplier directly (if it concerns the provision of the Services).

17.7. A consumer can file an application for out-of-court dispute resolution no later than one year from the date they first exercised their right in dispute with the Supplier.

17.8. If you are a consumer under applicable laws, you have the right to withdraw from these Terms without giving any reason within 14 days from accepting these Terms. The right to withdraw from these Terms does not apply in case (i) the Services have been fully provided with your prior express consent before the withdrawal period expired, and you were informed that you would lose the right to withdraw once performance had begun; and (ii) the supply of digital content not supplied on a tangible medium, once the performance has begun with your prior express consent before the expiry of the withdrawal period, and you were informed that you would lose the right to withdraw once performance had begun.

17.9. The Customer hereby declares their express request that the Supplier shall, in every case, perform agreed Services immediately. The Customer acknowledges their loss of the right of withdrawal owing to full performance of such Services. The Customer therefore hereby waives their right to withdraw from any agreed relevant Services.

18.1. The Customer is not authorized to assign its claims against the Supplier as arising from the Agreement to a third party without the prior written consent of the Supplier.

18.2. The Customer is not authorised to unilaterally offset any of its claims against the Supplier against any of its obligations towards the Supplier as arising from the Agreement.

18.3. The Agreement constitutes the entire agreement between the Parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations, and understandings between them, whether written or oral, relating to its subject matter.

18.4. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

18.5. The Supplier is entitled to provide the Customer with the Services and operate the Website based on a trade license; the trade license control is performed, within the scope of its competence, by the relevant trade license office. The Supplier is also subject to the supervision of the Czech Trade Inspection Authority regarding compliance with the Czech Act No. 634/1992 Sb., Consumer Protection Act, as amended.